Darwin Sayson
Loan Services | Client Relations & Support
Talent
Buho, CaviteMember since May 12, 2026
Loan Services | Client Relations & SupportLoan Processing & Credit EvaluationCollections & Portfolio ManagementClient Account ManagementCustomer Service & Member SupportDocumentation & Records ManagementSales & Client EngagementConflict Resolution & Problem SolvingPolicy Compliance & Process Adherence
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Loan Services | Client Relations & SupportLoan Processing & Credit EvaluationCollections & Portfolio ManagementClient Account ManagementCustomer Service & Member Support
About
Results-driven Loan and Client Services professional with over 10 years of experience in lending, credit investigation, collections, and customer account management. Proven ability to evaluate creditworthiness, manage loan portfolios, and support clients throughout the loan lifecycle. Strong background in sales, collections, and branch operations, with a Bachelor's degree in Marketing.
Known for maintaining high collection efficiency, resolving client concerns, and delivering reliable, member-focused service.
Experience
- Branch Manager – Sales and Collections at Emilio S. Lim Appliances (ESLA) | 2015-01 - 2016-12 | General Trias: Managed daily branch operations including sales performance and collections Led and supervised staff to achieve revenue and collection targets Monitored loan accounts and ensured timely payment collection Maintained portfolio quality and minimized delinquency rates
- Credit Investigator / Sales and Collections at Radiowealth Finance Company | 2007-01 - 2015-12 | Calamba Branch: Conducted credit investigation and verification of loan applicants Evaluated customer financial capacity and loan eligibility Processed loan applications following company guidelines Educated clients on loan terms, payment schedules, and policies
Education
- BS - Business Administration Major in Marketing | San Pablo Colleges
Skills
Loan ServicesClient Relations & Support




