Mary Macalalad

To bring my knowledge, skills, and good qualities into an organization where I can have plenty of opportunities to gain personal and professional growth.

Customer Experience Agent - Alorica Philippines

(2024-01)

• Review Content: Check large numbers of videos, live streams, and audio files for rule violations.
• Enforce Rules: Delete, flag, or restrict content quickly based on platform community guidelines.
• Spot Risks: Detect fake videos, deepfakes, and new online threats to report to safety teams.
• Improve Accuracy: Work with AI tools and teams to make content filtering better and faster.

ESL Teacher - Glats Inc.

(2023-01 - 2024-12)

• Create and manage the marketing budget, ensuring efficient allocation of resources and optimizing ROI.
• Oversee market research to identify emerging trends, customer needs, and competitor strategies.
• Monitor brand consistency across marketing channels and materials.

Data Annotator - Freelance

(2023-01 - 2023-12)

• Label Data: Tag and categorize images, videos, text, and audio files based on strict project guidelines.
• Train AI: Identify and label specific objects, text patterns, and sentiments to help machine learning models learn.
• Quality Check: Review existing annotations for errors, inconsistencies, or bias to ensure high data accuracy.
• Identify Edge Cases: Recognize and flag complex, ambiguous, or confusing data that needs expert review.

Encoder - Calamba Steel Center Inc.

(2008-01 - 2008-12)

• Input Data: Enter high volumes of source data into digital systems, databases, and spreadsheets accurately.
• Verify Accuracy: Check source documents against system inputs to find and correct errors, omissions, or typos.
• Maintain Databases: Update, organize, and delete files regularly to keep company records current and clean.
• Process Records: Compile, sort, and batch physical or digital files before beginning the data entry process.
• Protect Privacy: Handle sensitive personal or financial information safely while following data security rules.

Project Coordinator - Regcris Marketing Inc.

(2007-01 - 2007-12)

• Monitor Timelines: Keep track of project deadlines, schedules, and daily goals.
• Handle Files: Organize project documents, budget sheets, contracts, and status reports.
• Assign Tasks: Give daily assignments to team members and check on progress.
• Share Updates: Tell managers about project progress and changes.

Student's Assistant / Office Clerk - De La Salle Lipa

(2004-01 - 2007-12)

• Check Items Out: Scan books, media, and materials for students and faculty at the front desk.
• Return and Shelve: Organize returned books and put them back in the correct section using library filing systems.
• Help Patrons: Assist visitors in finding books, using database catalogs, or operating printers.

Sales Executive - Uniliver Philippines

(2003-01 - 2004-12)

• Assist Customers: Greet shoppers, answer questions, and help them find products to buy.
• Receive Stock: Unpack new inventory shipments, check for damages, and verify item counts.
• Restock Shelves: Move products from the backroom to the sales floor to keep shelves full.
• Count Inventory: Perform regular stock counts to track inventory levels and prevent missing items.
• Organize Displays: Set up visual displays and ensure correct price tags are on items.

Bachelor of Science - Commerce major in Business Management - De La Salle Lipa (2004-01 - 2007-12)

Munoz National Highschool (1999-01 - 2003-12)

Jose Rizal Memorial School (1992-01 - 1999-12)