Elmer Monsole
Technical Support Representative – Matrix Account
Talent
Caloocan CityMember since August 20, 2026
Strong customer service and client relationship management skillsProficient in technical troubleshooting and problem-solvingExperienced in healthcare billing and account managementExcellent attention to detail and administrative skillsAdaptable, self-motivated, and skilled in time management and multitasking
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Strong customer service and client relationship management skillsProficient in technical troubleshooting and problem-solvingExperienced in healthcare billing and account managementExcellent attention to detail and administrative skillsAdaptable, self-motivated, and skilled in time management and multitasking
Experience
Technical Support Representative – Matrix Account at Concentrix (2022-03 – 2023-07)
Customer Service Representative - Telco Account at VXI Globals Inc (2023-08 – 2025-02)
Patient Billing Representative – Healthcare Account at Centro CDX (2025-04 – 2026-06)
Education
Doctor of Dental Medicine – Our Lady of Fatima University (2019-01 – 2022-12)
Dental Technology and Health Care Services – Universidad de Zamboanga (2017-01 – 2019-12)
Civil Engineering – Western Mindanao State University (2015-01 – 2017-12)
– Basilan National High School (2011-01 – 2015-12)
– Isabela City Elementary Pilot School (2005-01 – 2011-12)
Skills
Technical Support RepresentativeMatrix Account
