Virtual Administrative Support at 5th Element Wellness (2025-05 – Present)
- Managed membership administration including new sign-ups, suspensions, cancellations, and account amendments.
- Processed billing updates, refunds, payments, and account reconciliations.
- Maintained accurate client records across CRM and business management systems.
- Prepared reports, tracked KPIs, and supported business operations.
- Provided administrative support to management, coaches, and members.
Medical Representative at Novomed Inc. (2023-07 – 2024-05)
- Promoted pharmaceutical products to healthcare professionals and pharmacies.
- Built and maintained relationships with doctors and clinic staff.
- Conducted product presentations and addressed customer enquiries.
- Managed territory accounts and achieved sales targets.
- Maintained accurate records and activity reports.
Casino Dealer at Okada Manila (2016-12 – 2022-03)
- Conducted table games while ensuring compliance with gaming procedures.
- Managed cash and chip transactions accurately.
- Delivered exceptional customer service in a fast-paced environment.
- Monitored gameplay and reported irregularities when required.
- Maintained game integrity and operational efficiency.
Bartender at Double Lion Bar (2016-04 – 2016-09)
- Prepared and served beverages while maintaining service standards.
- Managed inventory and replenishment of bar supplies.
- Processed customer orders and payments accurately.
- Assisted with staff training and daily operations.
- Maintained cleanliness and compliance with safety standards.
Bar Porter at Solaire Resort & Casino (2014-10 – 2015-03)
- Supported bartenders with stock replenishment and inventory management.
- Maintained cleanliness and organization of bar areas.
- Assisted with beverage preparation and operational requirements.
- Recorded stock usage and monitored inventory levels.
Server at Burgoo American Bar & Restaurant (2013-04 – 2013-07)
- Provided excellent customer service and dining support.
- Processed food and beverage orders accurately.
- Handled POS transactions and payment processing.
- Maintained dining area cleanliness and service standards.
Customer Service Representative at Sykes Asia (2012-05 – 2012-09)
- Assisted customers with reservations, bookings, and account enquiries.
- Resolved billing concerns and service-related issues.
- Updated customer records and maintained CRM documentation.
- Achieved customer service and performance targets.
