Technical Services and Utilities Lead (Supervisor) – Southern Mindanao at Bria Homes, Inc. (under MBV Group of Companies) (2024-06 – 2025-10)
- Coordinated with power corporations and water districts for the energization, installation, and activation of utility services in new and ongoing projects.
- Ensured compliance with all technical requirements and oversaw preparation and submission of documentation for service connections.
- Facilitated the turnover and donation of power and water line facilities to respective service providers.
- Monitored project timelines and utility service progress across multiple sites.
- Assisted clients with power and water utility applications.
Property Management Lead (Supervisor) – Southern Mindanao at Bria Homes, Inc. (under MBV Group of Companies) (2024-01 – 2024-06)
- Supervised Property Management Staffs, Subdivision Admins and maintenance personnel to ensure efficient day-to-day operations and monitored collection of HOA dues.
- Implemented and enforced subdivision rules and regulations to promote order, safety, and harmonious community living.
- Oversaw maintenance and security services, ensuring facilities, common areas, and utilities remained well-maintained and secure.
- Managed and resolved subdivision and homeowner concerns, providing timely solutions and ensuring client satisfaction.
- Prepared reports to support management review and decision-making.
Customer Care Lead (Supervisor) – Visayas and Mindanao at Bria Homes, Inc. (under MBV Group of Companies) (2020-02 – 2024-01) Projects: Bria Flats Mactan (Cebu), Bria Flats CDO (Cagayan de Oro), Bria Homes Balingasag (Misamis Oriental), Bria Homes Digos (Davao del Sur), Bria Homes Manolo Fortich (Bukidnon), Bria Homes Tagum (Davao del Norte), Camella Ormoc (Leyte), Lumina Dumaguete (Negros Oriental), Lumina Gran Europa (CDO), Lumina GenSan (South Cotabato), Lumina Panabo and Lumina Tagum (Davao del Norte).
- Supervised Customer Care staff across multiple areas, ensuring effective coordination, performance, and adherence to company service standards.
- Maintained and monitored customer-related concerns to resolution.
- Conducted site inspections to verify that units scheduled for turnover met company quality standards.
- Facilitated client orientations and briefings on unit deliverables, warranties, and move-in procedures to ensure client understanding and satisfaction.
- Reviewed and approved construction improvement plans based on the Subdivision's Deed of Restriction.
- Prepared turnover and move-in reports.
Account Management Associate (Sr. Staff) at Bria Homes, Inc. (under MBV Group of Companies) (2020-02 – 2020-11) Project: Lumina Panabo
- Ensured accountability and timely collection of clients' documents and other requirements to facilitate processing and compliance.
- Prepared client folders for delivery to financial institutions, ensuring accuracy and completeness of all documents.
- Updated clients on account status and application progress, maintaining transparency and building trust.
- Handled inquiries and concerns from both clients and sellers.
Materials Management Officer (Sr. Staff) at Bria Homes, Inc. (under MBV Group of Companies) (2018-09 – 2020-02) Projects: Lumina Panabo and Bria Homes Tagum (Davao del Norte)
- Monitored warehouse inventory to ensure accurate stock levels and availability of materials for project requirements.
- Managed purchase order creation for stock and direct materials, coordinating with suppliers to ensure timely delivery.
- Oversaw the warehouse management system, including entry and exit of materials, to maintain proper documentation and inventory control.
- Sourced and evaluated suppliers to ensure quality, cost-effectiveness, and reliability of materials and services.
Marketing Officer at Bria Homes, Inc. (under MBV Group of Companies) (2015-01 – 2018-09) Projects: Lumina Homes Carcar (Cebu), Lumina Gran Europa (CDO), Bria Homes Balingasag (Misamis Oriental), Bria Homes Valencia (Bukidnon)
- Ensured competitiveness of product, pricing, and distribution strategies to maintain strong positioning in the local real estate market.
- Conducted market research and competitor analysis to refine sales and marketing approaches.
- Built and maintained strong relationships with real estate brokers and agents to enhance collaboration, increase referrals, and drive sales performance.
- Organized seller activities such as product knowledge seminars, site orientations, and incentive programs to strengthen partnerships.
- Prepared and submitted monthly sales reports, monitoring performance and ensuring achievement of monthly sales targets.
