Gecel May S
Customer Service and Virtual Assistant Specialist
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About
Customer Service and Virtual Assistant Specialist with 8 years of experience. Skilled in lead generation, cold calling, and digital marketing. Known for a strong work ethic, creative problem-solving, and helping businesses grow.
Experience
Virtual Assistant / Financial Outreach Specialist - Nexus Finance
(2026-03 - 2026-08)
- Conducted outbound cold calls to business owners to offer working capital, MCAs, and lines of credit.
- Managed financial operations and client onboarding to streamline funding approvals.
Virtual Assistant / Digital Marketing Specialist - Adapts Media
(2025-11 - 2026-05)
- Managed multi-channel online ad campaigns to scale brand presence across 20+ countries.
- Analyzed ad performance data to optimize campaign ROI and boost sales growth.
Virtual Assistant / Account Manager - Ventara Services
(2025-11 - 2026-05)
- Handled client accounts, providing business setup solutions and creating lead-gen marketing campaigns.
- Managed back-office administrative tasks and client correspondence to ensure seamless service.
Lead Generation Specialist - GFLEADS
(2025-02 - 2025-10)
- Prospected and qualified leads for home inspection services, securing legitimate appointments.
Healthcare Customer Service Representative - 3JS (OHD) One Health Direct
(2021-10 - 2024-04)
- Managed high-volume calls, back-office faxes, emails, and medical equipment distribution.
Customer Service Representative - Teleperformance Davao
(2018-10 - 2021-08)
- Handled patient insurance eligibility, claims, and benefits to optimize healthcare coverage options.
Education
Bachelor of Science - Criminology - Davao Central College (2008 - 2012)
