Germaine Betero, MPA

Maritime Industry Development Specialist II at Maritime Industry Authority (MARINA) (2020-01 – Present)

Prepare and co-author regulatory and technical documents (RIAs, QPRs, MCs, advisories), evaluate shipping applications, and draft correspondence; maintain the office's QMS and support research and system development to strengthen regulatory processes.

• Prepare and co-author regulatory and technical documents (RIAs, QPRs, MCs, advisories)
• Evaluate shipping applications
• Draft correspondence
• Maintain the office's QMS
• Support research and system development to strengthen regulatory processes

Communications Specialist at Maritime Industry Authority (MARINA) (2018-07 – 2020-01)

Managed data entry in DOSIS, handled email correspondence with regional offices and clients, and oversaw document processing and filing to ensure efficient operations.

• Managed data entry in DOSIS
• Handled email correspondence with regional offices and clients
• Oversaw document processing and filing to ensure efficient operations

Associate Marketing Counselor at Executive Decisions (IMC Firm) (2018-05 – 2018-07)

Assisted in marketing and event communications with clients and suppliers, contributed to conceptualizing creative ideas, and supported the execution of campaigns and promotional activities.

• Assisted in marketing and event communications with clients and suppliers
• Contributed to conceptualizing creative ideas
• Supported the execution of campaigns and promotional activities

Freelance Creative Writer at Upwork Global Inc. (2017-03 – 2017-07)

Developed engaging marketing and promotional content to strengthen brand messaging and campaign effectiveness, while supporting operations through accurate and efficient data entry.

• Developed engaging marketing and promotional content to strengthen brand messaging and campaign effectiveness
• Supported operations through accurate and efficient data entry

Marketing Officer/Management Trainee at Office Warehouse, Inc. (2016-11 – 2017-03)

Led e-commerce operations, promotional campaigns, customer support, and account management, increasing customer engagement and contributing to sales growth and retention.

• Led e-commerce operations
• Led promotional campaigns
• Handled customer support
• Managed account management
• Increased customer engagement and contributed to sales growth and retention

Operations Assistant at SM Supermalls (2015-05 – 2016-03)

Assisted the SAVP in pitching to local and international F&B clients and managed administrative tasks supporting business development and client relations.

• Assisted the SAVP in pitching to local and international F&B clients
• Managed administrative tasks supporting business development and client relations

Lease Assistant at Robinsons Land Corp. (2013-08 – 2014-10)

Assisted the Tenant Mix Director in processing leasing contracts and tenant renewals, and managed administrative tasks to support daily operations.

• Assisted the Tenant Mix Director in processing leasing contracts and tenant renewals
• Managed administrative tasks to support daily operations

Bachelor of Science in Entrepreneurship – Philippine Christian University (2020-01 – 2021-12)

Master in Management in Public Administration – San Beda College Manila (2009-01 – 2013-12)