Glyness Sinagda

Coordinated software development projects by managing project timelines, facilitating team collaboration, tracking risks and dependencies, and supporting Agile processes to ensure successful project delivery.

Executive Assistant - SNSoft Technology Inc. PH - Onsite

(2025-10)

• Coordinated project tasks, timelines, and team deliverables to ensure smooth project execution
• Managed and tracked project progress using Jira and migrated workflows into Meegle as an advanced project management tool
• Facilitated communication between developers, stakeholders, and cross-functional teams for project updates and issue resolution
• Monitored task statuses, maintained project documentation, and ensured deadlines were met
• Assisted in sprint planning, backlog organization, and workflow optimization to improve team productivity

Executive Virtual Assistant - Royalty Renewables - Remote

(2023-01 - 2025-08)

• Managed executive calendars, meetings, and travel arrangements remotely
• Handled email correspondence and client communication professionally
• Organized documents, reports, and data using Microsoft Office and Google Workspace
• Coordinated schedules, tasks, and deadlines to support daily operations
• Provided administrative and customer support in a fast-paced virtual environment

Associate Project Coordinator - Fligno Software Philippines Inc. - Onsite

(2020-07 - 2022-10)

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures
• Organizing, attending, and participating in stakeholder meetings
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project

Brand Ambassador - Anytime Fitness CDO SM Downtown Premier PH - Onsite

(2019-06 - 2020-06)

• Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies
• Monitoring customer feedback and escalating complaints to the marketing department
• Representing the company at product launches, events, and trade shows
• Operating scanners, scales, cash registers, and other electronics

Customer Service Rep T-Mobile Support - Teleperformance, CDO PH - Onsite

(2017-05 - 2019-05)

• Attracts potential customers by answering product and service questions; suggesting information about other products and services
• Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Bachelor of Arts in Sciences in English - Literature - Xavier University - Ateneo de Cagayan (2012 - 2017)