Iris Cabungkal

Dedicated and empathetic professional with extensive hands-on experience in high-volume, fast-paced clinical and community settings. Proven track record of delivering exceptional patient care and administrative support across diverse hospital departments, including the Emergency Room, Ward, Dialysis Center, Operating Room, and Outpatient Department (OPD). Combines a strong background as a student nurse and Red Cross volunteer with excellent interpersonal skills, crisis-management abilities, and the calm efficiency required to resolve complex situations and deliver top-tier customer support.

Content Moderation at ALORICA LIPA CITY (2025-01 – Present)

• Mastered platform guidelines and community standards to accurately review, flag, and moderate user-generated content (text, images, videos).
• Efficiently analyzed hundreds of content pieces daily under tight deadlines while maintaining strict data privacy compliance.
• Applied strong judgment to ensure platform safety, relying on deep policy knowledge to minimize errors and false positives.

Student Nurse & Clinical Volunteer at Various Hospitals & Communities (2024-01 – Present)

• Conducted initial interviews in fast-paced environments to gather accurate background information.
• Partnered with diverse teams to ensure a seamless, supportive client experience.
• Maintained a calm presence under pressure to ease anxiety for stressed clients and families.
• Provided clear guidance on complex instructions, empowering clients to manage next steps confidently.
• Safely administered medications and treatments with high attention to detail and protocol adherence.
• Logged sensitive client metrics accurately while upholding strict confidentiality standards.
• Managed local assistance programs and served as a key point of contact for Red Cross initiatives.

Bachelor of Science in Nursing in Nursing – Lipa City Colleges' College of Nursing (2023-01 – 2026-12)

Senior High School in Science, Technology, Engineering and Mathematics – The Meradian School Inc. (2021-01 – 2023-12)

High School – Dr. Juan A.

Pastor Integrated National High

School (2017-01 – 2021-12)