Janus Cabasbas
Client Servicing and Reservations Specialist
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About
Client Servicing and Reservations Specialist at First Pacific Leadership Academy. I specialize in managing client inquiries, coordinating reservations, and ensuring a smooth and professional service experience. With strong organizational and communication skills, I support clients from initial contact through final arrangements, helping maintain high service standards and positive client relationships for the organization.
Experience
Client Servicing and Reservations Specialist at First Pacific Leadership Academy inc. (2024-05 – Present)
- Manage client inquiries, bookings, and reservations, ensuring accurate details and timely confirmations
- Provide professional client support by coordinating schedules, requirements, and service arrangements
- Maintain organized records and assist in delivering a smooth, high-quality client experience for First Pacific Leadership Academy
Intern at The Westin Manila (2023-09 – 2023-11)
- Assisted with restaurant administrative tasks, including scheduling, documentation, and coordination of daily operations
- Provided client services by handling customer inquiries, reservations, and special requests in a professional manner
- Supported staff and management by maintaining organized records and helping ensure smooth service flow
Education
Bachelor of Science in Hospitality Management – De La Salle - College of Saint Benilde Antipolo (2020-08 – 2024-03)

