Jay Ar Somosot

Aspiring hospitality professional seeking an entry-level position within your esteemed company. Eager to leverage my skills and knowledge in customer service and operations and delivering high-quality service. I have been working Closely with Account Executive in Maintaining Sales Pipeline throughout my experience. I'm now applying my skills to offering reliable support in administrative tasks.

Business Development Representatives - ActiveSystems Software Inc. - General Santos City, Philippines

(2025-03 - 2026-07)

• Work Closely with Account Executive in Maintaining Sales Pipeline
• Collaborate closely with the Account Executive to effectively maintain, track, and optimize the sales pipeline
• Produce qualified outbounds leads
• Identify, engage, and qualify outbound leads through targeted outreach, contributing to a strong and consistent sales pipeline.
• Update CRM and Sales Monitoring sheets
• Maintain and update CRM systems and sales monitoring sheets to ensure accurate and up-to-date data. Accurately update CRM and sales tracking tools to support pipeline visibility

Fast Food Manager - Tokyo-Tokyo - Ninoy Aquino International Airport Terminal 3, Philippines

(2024-05 - 2024-11)

• Deal with high-paced operations, staffing challenges, and maintaining quality service.
• Lead and manage fast-paced food service operations, maintaining high standards of food quality, safety, and customer satisfaction.
• Managing Inventory, ensuring food safety.
• Manage inventory efficiently while ensuring adherence to food safety and sanitation regulations.
• Handling customer service issues, and training customer service issues.
• Effectively resolve customer service concerns and provide training to staff to ensure high standards of customer satisfaction.
• Training staff to meet efficiency standards.
• Provide ongoing training and guidance to staff to enhance productivity and ensure compliance with efficiency and performance standards.

Room Attendant (On Job Training) - Sydney Hotel - General Santos City, Philippines

(2023-03 - 2023-05)

On Job Training (O.J.T.) 600hrs

• Clean and service guest rooms, bathrooms, and public areas according to hotel standards.
• F&B (front desk, waiter).
• managing reservations, handling seating arrangements, and assisting with customer inquiries.

Bachelor Science - Hospitality Management - STI College of Gensan (2023-08)