Jay Ar Somosot
Aspiring hospitality professional seeking an entry-level position
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About
Aspiring hospitality professional seeking an entry-level position within your esteemed company. Eager to leverage my skills and knowledge in customer service and operations and delivering high-quality service. I have been working Closely with Account Executive in Maintaining Sales Pipeline throughout my experience. I'm now applying my skills to offering reliable support in administrative tasks.
Experience
Business Development Representatives - ActiveSystems Software Inc. - General Santos City, Philippines
(2025-03 - 2026-07)
- Work Closely with Account Executive in Maintaining Sales Pipeline
- Collaborate closely with the Account Executive to effectively maintain, track, and optimize the sales pipeline
- Produce qualified outbounds leads
- Identify, engage, and qualify outbound leads through targeted outreach, contributing to a strong and consistent sales pipeline.
- Update CRM and Sales Monitoring sheets
- Maintain and update CRM systems and sales monitoring sheets to ensure accurate and up-to-date data. Accurately update CRM and sales tracking tools to support pipeline visibility
Fast Food Manager - Tokyo-Tokyo - Ninoy Aquino International Airport Terminal 3, Philippines
(2024-05 - 2024-11)
- Deal with high-paced operations, staffing challenges, and maintaining quality service.
- Lead and manage fast-paced food service operations, maintaining high standards of food quality, safety, and customer satisfaction.
- Managing Inventory, ensuring food safety.
- Manage inventory efficiently while ensuring adherence to food safety and sanitation regulations.
- Handling customer service issues, and training customer service issues.
- Effectively resolve customer service concerns and provide training to staff to ensure high standards of customer satisfaction.
- Training staff to meet efficiency standards.
- Provide ongoing training and guidance to staff to enhance productivity and ensure compliance with efficiency and performance standards.
Room Attendant (On Job Training) - Sydney Hotel - General Santos City, Philippines
(2023-03 - 2023-05)
On Job Training (O.J.T.) 600hrs
- Clean and service guest rooms, bathrooms, and public areas according to hotel standards.
- F&B (front desk, waiter).
- managing reservations, handling seating arrangements, and assisting with customer inquiries.
Education
Bachelor Science - Hospitality Management - STI College of Gensan (2023-08)
