Jellyn Enriquez

Lead end-to-end QA governance for Transaction Monitoring operations, including audit sampling, QC-on-QC validation, workload distribution, and dispute resolution in alignment with AML/CFT regulations and SLA requirements. Analyze QA results and transaction monitoring error trends to identify root causes, implement remediation actions, and improve analyst accuracy and AML control effectiveness.

Conduct Weekly Business

Reviews with clients covering audit performance, quality scores, error trends, regulatory impact, and operational remediation updates to ensure transparency and compliance alignment.

Quality Team Lead – Transaction Monitoring (AML / QA / Compliance) - ACCENTURE INC.

(2023-07)

• Lead end-to-end QA governance for Transaction Monitoring operations, including audit sampling, QC-on-QC validation, workload distribution, and dispute resolution in alignment with AML/CFT regulations and SLA requirements.
• Analyze QA results and transaction monitoring error trends to identify root causes, implement remediation actions, and improve analyst accuracy and AML control effectiveness.
• Conduct Weekly Business Reviews with clients covering audit performance, quality scores, error trends, regulatory impact, and operational remediation updates to ensure transparency and compliance alignment.

KYC / AML / QA Analyst – EU Operations - ACCENTURE INC.

(2023-07)

• Performed KYC, Transaction Monitoring, and Enhanced Due Diligence (EDD) quality reviews for individual and corporate clients in compliance with AML/CFT standards.
• Conducted risk-based assessments including adverse media screening, customer profiling, source of funds/wealth analysis, and ownership structure reviews to identify financial crime risks.
• Reviewed transaction monitoring alerts involving fraud, money laundering, sanctions exposure, and terrorist financing, ensuring accurate disposition, audit-ready documentation, and SLA compliance.

New Accounts Officer (KYC / CDD / EDD) - METROPOLITAN BANK AND TRUST COMPANY

(2019-03 - 2023-07)

• Conducted KYC interviews and Customer Due Diligence (CDD) for retail and corporate clients during onboarding in compliance with AML/CFT regulations.
• Performed Enhanced Due Diligence (EDD) for high-risk customers, including PEPs and complex ownership structures, ensuring proper risk classification and escalation.
• Managed customer lifecycle reviews, remediation, and account maintenance to ensure accurate and updated risk profiles.
• Supported deposit and investment operations (CA/SA, Time Deposits, UITF, FX, remittances) and ensured complete KYC documentation and audit readiness.

CSR Teller (Banking Operations / Controls) - METROPOLITAN BANK AND TRUST COMPANY

(2019-03 - 2023-07)

• Processed high-volume banking transactions including deposits, withdrawals, fund transfers, remittances, bill payments, and account maintenance with accuracy and compliance.
• Maintained branch operational controls including cash handling, reconciliation, vault management, and clearing operations to ensure fraud prevention and audit readiness.
• Provided customer support and product referrals while ensuring adherence to banking policies and regulatory standards.

Master in Business Administration - Las Piñas City (2025)

BSBA - Financial Management - Las Piñas City (2019)

Golden Acres National High School (2014)