Roda Ebonalo

A dedicated and customer-focused Customer Service Representative with 1 year and 6 months of experience in the BPO industry. Skilled in customer communication, email and chat support, data entry, and computer operations. Hardworking, reliable, and adaptable, with a strong commitment to providing excellent customer service.

Customer Service Representative at Qualfon

• Assisted customers with inquiries and concerns.
• Provided professional and friendly customer support.
• Handled customer information accurately and professionally.
• Used computer systems to document and manage customer concerns.
• Maintained patience and professionalism when handling challenging situations.

Senior High School – Sudlon 2 National High School (2021-01 – 2022-01)