Klancy June Abastas

Results-driven professional with over five years of experience in executive assistance, customer service, technical support, healthcare administration, virtual assistance, and real estate sales. Proven ability to manage administrative operations, generate qualified leads, coordinate client communications, and deliver exceptional customer support across remote and on-site environments. Skilled in CRM platforms, social media management, calendar and email management, documentation, and process improvement.

Recognized for strong organizational skills, adaptability, and a client-focused approach, with a track record of driving business growth and maintaining high service standards in fast-paced industries.

Real Estate Sales | Executive Property Specialist at Robinsons Land Corporation (2025-10 – Present)

Handle property marketing, showings, negotiations, client guidance, and communication to facilitate successful real estate transactions and provide expert support to clients.

• Proven sales record: Sold 1 Le Pont Residences (14M), 1 Radiance Manila Bay unit (10M), and 2 Robinsons Vineyard Dasmarinas (3M)

Technical, Software and Customer Support Specialist at Struxture Techno (2024-09 – 2025-09)

• Provided customer support through chat and video calls, troubleshooting issues and coordinating with the Development Team to resolve CRM bugs
• Conducted product demos for new app users to ensure a smooth onboarding experience

Executive Virtual Assistant and Social Media Manager at HSP Elite Group (2024-07 – 2025-09)

Generated qualified sales leads through cold calling, text messaging, and email outreach; managed administrative functions including bookkeeping, email, and calendar coordination; provided customer and vendor support; and maintained the company's social media presence to enhance engagement and brand visibility.

Healthcare Associate | Data Mining at Strategic Office Support (S.O.S.) (2023-09 – 2024-07)

Verified patients' insurance coverage by coordinating with nursing homes and insurance providers, maintaining accurate patient records, updating coverage information in internal systems, and collaborating with cross-functional teams to support efficient claims processing and healthcare documentation.

Real Estate Marketing | Marketing Partner at Robinsons Land Corporation (2023-09 – 2025-08)

Supported real estate marketing efforts by generating qualified leads, managing social media content and client engagement, coordinating appointments for project presentations and site visits, and assisting prospective clients throughout the initial stages of the property investment process.

• Proven sales record: Sold 1 Axis Residences (5M), 1 Radiance Manila Bay unit (8M), and 1 Sierra Valley Gardens (6M)

Concession Abuse Prevention - CSR at Amazon (Manila) (2022-08 – 2023-09)

Protected company profitability and policy compliance by investigating fraudulent refund, return, and replacement claims, analyzing customer behavior and transaction patterns, and enforcing trust and safety guidelines to mitigate financial risk.

Technical Support at Al Awael Internation Manpower, Inc. (2021-01 – 2022-06)

Provided technical support by troubleshooting hardware and software issues, resolving customer inquiries regarding overseas job opportunities, maintaining IT systems and networks, assisting with system updates and social media cybersecurity, and documenting technical solutions for future reference.

General Executive Assistant / CSR at Al Awael Internation Manpower, Inc. (2021-01 – 2022-06)

Proficient in calendar management, email administration, clerical support, and customer service, ensuring seamless business operations.

Bachelor of Science in Psychology – University of San Carlos (2020 – 2022)

Bachelor of Science in Electrical Engineering – Kurso PH

Secondary - Junior & Senior High School in Science, Technology, Engineering, & Mathematics – Saint Louis College Cebu (2014 – 2020)

Primary - Grade School – Saint Louis College Cebu (2011 – 2014)

Primary - Grade School – Saint Francis of Assisi School (2008 – 2011)