Kristina A

Detail-oriented Virtual Assistant with 3 years of experience in documentation, data entry, record management, client communication, and administrative support. Skilled in organizing digital files, maintaining accurate databases, processing documents, managing email/phone communication, and handling confidential information. Proficient in Microsoft Office, Google Workspace, OCR software, CRM/ERP systems, and database tools.

DOCUMENTATION SPECIALIST / ADMINISTRATIVE SUPPORT at K-Monster (2020-01 – 2023-12)

• Performed accurate data entry and maintained up-to-date client information in internal systems.
• Prepared, reviewed, verified, and organized client documents for accuracy and completeness.
• Maintained digital and physical records while handling confidential client information.
• Followed up with clients by email and phone regarding document requirements and case progress.
• Supported documentation workflows and daily administrative operations to meet deadlines.

ENGLISH TEACHER / RECORDS & COMMUNICATION SUPPORT at Hope's Academy (2017-01 – 2020-12)

• Maintained accurate student records, documentation, lesson plans, and instructional materials.
• Assessed student performance, recorded progress, and communicated updates professionally.
• Managed multiple responsibilities while keeping records organized and meeting deadlines.

Bachelor of Arts in Communication – University of Saint La Salle (2011-01 – 2013-12)

Associate in Hotel, Restaurant, and Tourism Management – Red Aeronautics and Technological Institute (2013-01 – 2015-12)