Lara Joyce De Leon
CUSTOMER SERVICE | ADMINISTRATIVE SUPPORT | LEAD GENERATION
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About
Detail-oriented professional with experience in customer service, administrative support, retail operations, and lead generation outreach, including remote work coordinating with UK-based clients across time zones. Comfortable with Google Sheets, Microsoft Office, email correspondence, and online research tools; quick to learn new systems and adapts easily to fast-paced environments.
Experience
Lead Generation Outreach Specialist at Firefly Hub UK (2025-12 – 2026-03)
- Contacted professionals and scheduled UK-based virtual meetings across time zones.
- Tracked leads, responses, and follow-ups in Google Sheets to keep outreach organized and on schedule.
- Sourced and verified prospect contact details using email, Facebook, and Google Maps.
Personal Leave (2026-03 – Present)
- Took time off for personal reasons; available to return to work immediately.
Order Fulfillment Associate at Shopee Online Store (2024-01 – 2024-03)
- Packed orders, checked shipping labels, and maintained inventory accuracy.
- Coordinated with couriers to ensure timely shipment.
Personal Leave (2024-03 – 2025-12)
- Paused employment for personal reasons.
Store Cashier at De Leon Poultry Supply (2019-06 – 2023-12)
- Handled cash and e-wallet payments and balanced the cash drawer daily.
- Assisted with inventory, restocking, and basic HR tasks.
HR On-the-Job Training at Concentrix CVG Philippines (2019-02 – 2019-05)
- Supported HR records, employee onboarding, and administrative tasks.
Education
Bachelor of Science in Information Technology – Bulacan State University (2015 – 2019)
High School Diploma – Franklin Delano Roosevelt Memorial School (2011 – 2015)
