Leonalyn Antalan

Looking to retain a supervising role and utilize my leadership skills to motivate staff and production teams to improve and meet organizational objectives. And also bring experience in the transportation industry, including customer service skills and an understanding of cross-functional teamwork.

Customer Service Representative - Supervisor - Brandlines Enterprises Incorporated

(2021-10 - 2024-06)

• Checking inventory levels to meet customer demand.
• Monitoring supplier performance and compliance
• Developing and maintaining strong relationships with the customers.
• Understanding and documenting customer requirements.
• Initiated strategic business planning, ensuring smooth operations during peak seasons
• Helping and assist my team.
• Coordinates with other departments regarding stocks availability, marketing promos and delivery inquiries and incidents.
• Assists sales agents regarding purchase orders inquiries and concerns.
• Prepares reports particularly the customer service level of accounts

Customer Service Representative - Team Leader - Brandlines Enterprises Incorporated

(2016-02 - 2021-10)

• Helping and assist my team.
• Coordinates with other departments regarding stocks availability, marketing promos and delivery inquiries and incidents.
• Assists sales agents regarding purchase orders inquiries and concerns.
• Prepares reports particularly the customer service level of accounts

Accounting Receivable - Smart Style Apparel Fashion and Incorporated

(2014-08 - 2014-11)

• Receive payment from customer.
• Check and balance the amount that they paid.
• Call the customer to follow up their payments.

Customer Service Representative - Brandlines Enterprises Incorporated

(2010-09 - 2014-07)

• Converts purchase orders into sales orders within the agreed lead time and service level agreement.
• Coordinates with other departments regarding stocks availability, marketing promos and delivery inquiries and incidents.
• Assists sales agents regarding purchase orders inquiries and concerns.
• Prepares reports particularly the customer service level of accounts

Inventory Assistant - SM Hypermart (Fairview Branch)

(2009-03 - 2010-02)

• Keeping and updating records
• Reporting discrepancies between physical counts and computer records
• Maintaining accurate records of incoming and outgoing products and supplies in the inventory management system
• Performing regular physical counts of inventory to ensure accuracy against system records

Checker (DS Warehouse) - City Super Incorporated - Landmark Trinoma

(2008-08 - 2009-01)

• Receiving and examining incoming goods against invoices and inspecting them for damage and faults.
• Communicating errors to relevant parties.
• Tally the invoice versus the p.o

Bachelor of Science - Business Administration - New Era University (2004 - 2008)

High School Diploma - Commonwealth High School (2000 - 2004)

Elementary School Diploma - Delfin M. Geraldez Elementary School (1994 - 2000)