Liezel Adlaon

Verify patient eligibility, benefits, co-pays, deductibles, and prior authorization requirements Work with multiple insurance portals and called payers directly to ensure accurate and up-to-date coverage details Help reduce claim denials by ensuring complete and accurate verification before patient visits

Medical VA / Insurance Verification Specialist - Tanglewood Foot Specialists

(2022-01 - 2025-12)

• Verify patient eligibility, benefits, co-pays, deductibles, and prior authorization requirements
• Work with multiple insurance portals and called payers directly to ensure accurate and up-to-date coverage details
• Help reduce claim denials by ensuring complete and accurate verification before patient visits
• Document verification details clearly in EMR/EHR systems for billing and compliance
• Maintain strict HIPAA compliance and patient data confidentiality at all times
• Handled urgent and same-day verifications with quick turnaround and high accuracy

Team Leader | Insurance Verification Specialist - Upright Verify

(2025-01 - 2026-12)

• Responsible for quality control
• Made sure the SOP is followed
• Reviewed the completed verifications
• Resolved discrepancies when necessary, and making sure the final information is properly documented in the EMR/EHR
• Maintain strict HIPAA compliance and patient data confidentiality at all times

Bachelor of Science - Psychology - Caraga State University