Loren Amansec

Healthcare administrative professional with hands-on experience supporting an Australian telehealth menopause clinic. Skilled in inpatient coordination, CRM management, consultation scheduling, and healthcare administrative support while handling high volumes of patient communication. Experienced in guiding patients through treatment programs, maintaining sensitive medical records, and ensuring smooth clinic operations.

Offers a versatile background in virtual assistance, marketing, and graphic design, with strong organizational and client-relationship management skills in a remote work environment.

Program Coordinator / Telehealth, Admin & Sales Representative - Emsee Menopause Centre - Australia

(2023-10)

• Managed patient appointments and consultations, ensuring smooth telehealth operations
• Collected and documented medical histories and sensitive patient data while maintaining confidentiality
• Guided patients through treatment programs
• Maintained CRM records, billing data, and patient documentation accuracy
• Conducted telemarketing outreach and consultation bookings to support clinic revenue
• Successfully managed multiple roles simultaneously and provided support across three key departments: Telemarketing, Sales Treatment Programs Coordination, and Patient Care Administration
• Maintained consistent patient engagement and workflow efficiency despite challenges with lead quality, achieving strong follow-up rates and reliable bookings
• Streamlined patient records and CRM processes to improve efficiency
• Recognized for attention to detail and reliability in handling sensitive medical data

Virtual Assistance & Admin Support - Freelancing

(2023-03 - 2023-10)

• Managed bookings, guest communications, and calendars for UK Airbnb properties
• Delivered efficient administrative support such as data entry, email management, and simple research to optimize client operations
• Improved client communication flows and reduced guest complaints
• Adapted quickly to diverse client needs while meeting deadlines in a remote work environment. Built strong skills in remote communication, time management, and delivering results in a fast-paced online environment

Entrepreneur / Business Owner - The Lux Hub

(2020-08 - 2022-11)

Launched and managed an online shop selling pre-loved designer bags and accessories.

• Handled sourcing, inventory listing, and customer inquiries
• Managed social media promotions and daily operations to drive sales
• Built a loyal repeat-customer base through reliable service

Real Estate Agent / Realtor - Green Circle Realty and Residencia Oro Realty

(2011-03 - 2020-05)

Assisted clients in buying residential properties from initial inquiry to closing the sale.

• Guided clients through property transactions, viewings, and negotiation processes
• Conducted market research and created property marketing materials
• Maintained strong, long-term client relationships
• Recognized as Top Sales Associate at Green Circle Realty (May 2012)

Assistant Product Manager - 888 Creative Studios

(2007-06 - 2011-01)

Supported management of subscription-based mobile content services for major telecom providers (Smart, Globe, and Sun Cellular)

• Coordinated with international partners such as Disney, 20th Century Fox, DreamWorks, Warner Bros., Mattel, Universal Pictures, Paramount, Sony Pictures, Fremantle Media, etc.
• Assisted in managing non-music mobile content distribution across telecom platforms
• Helped expand content offerings and improve subscriber engagement
• Supported launching new content line-ups, optimized content for engagement, and prepared reports for senior management

Graphic Designer - Information Gateway Inc.

(2005-06 - 2007-05)

• Designed mobile contents, billboards, character art, and marketing materials
• Collaborated with marketing teams to maintain visual consistency across campaigns
• Produce creative assets supporting multiple mobile subscription services
• Promoted to Asst. Product Manager within the Content Team at 888 Creative Studios

College of Fine Arts & Design, Major in Advertising - University of Santo Tomas

St. Paul College of Pasig