Ma Clijster Orbita

Detail-oriented and organized recent graduate with hands-on experience in administrative operations, confidential records management, and data management in a government setting. Adept at encoding and maintaining sensitive information, validating documentation, and coordinating with internal teams to keep records accurate and workflows efficient. Academically grounded in human resource management, financial accounting, business law, and operations management.

Dependable, professional, and committed to the highest standards of accuracy and confidentiality in every task.

Customer Service Representative at Alorica Teleservices, Inc. (2026 – 2026)

• Handled customer concerns through structured communication channels while maintaining professionalism and accuracy under real-time conditions.
• Navigated company tools and platforms efficiently to resolve inquiries and document customer interactions accurately.
• Maintained composure and clear communication while managing multiple customer needs simultaneously in a fast-paced environment.

Production & Purchasing Staff at TOKI Enterprise (2025 – 2026)

• Maintained accurate stock records through daily inventory audits and precise measurement protocols, ensuring consistent accountability of all materials.
• Managed procurement logistics by acquiring raw materials based on designated purchase lists and coordinating with suppliers to maintain uninterrupted daily operations.
• Supported end-to-end operational workflows, demonstrating the ability to multitask and manage multiple responsibilities simultaneously.

Administrative Intern at Quezon City Government (via QCPESO) (2025 – 2025)

Facilitated the administrative processing of social welfare programs, including Medical Financial Assistance and Cash for Work initiatives. Responsible for the accurate digitization and management of sensitive client information to ensure the efficient delivery of government aid.

• Systematically encoded high volumes of personal and confidential client data into Excel and departmental web portals with a high degree of accuracy.
• Managed the integrity of digital databases, ensuring that all applicant information was up-to-date and ready for immediate administrative review.
• Validated documentation and organized digital records for SSDD officers, supporting the timely delivery of assistance programs.

Bachelor of Science in Entrepreneurship – Quezon City University (2023 – 2026)

Humanities and Social Sciences – Justice Cecilia Munoz Palma Senior High School (2021 – 2023)