Ralph Sicat

Registered Nurse and Medical Virtual Assistant with 3+ years of experience optimizing clinical workflows, maintaining documentation accuracy, and coordinating patient care in fast-paced healthcare settings. Combines clinical knowledge with strong administrative and analytical skills to support EHR documentation, ICD-10 coding, patient triage, and multidisciplinary communication. Proven ability to manage complex tasks with precision while improving operational efficiency and supporting high-quality patient care.

Medical Virtual Assistant - Capital Integrative Health

(2025-07 - 2026-02)

• Manage high-volume patient communication across phone (30–40 calls daily), email, text, and fax, and triage patient concerns using clinical judgment to prioritize urgent cases and route appropriately.
• Coordinate laboratory testing, imaging orders, and referrals.
• Prepare and process prescriptions and clinical orders for physician review and approval.
• Maintain organized medical records while supporting EHR documentation and scribing, including retrieving and securely transmitting patient records between clinics and healthcare facilities.
• Provide cross-coverage for absent HVAs, supporting new patient coordination, prescription processing, scribing, and medical records management in addition to primary responsibilities.

Medical Virtual Assistant - Life Connect Medical

(2023-05 - 2025-07)

• Conduct patient intake and document History of Present Illness (HPI) prior to provider consultations.
• Prepare and finalize patient charts with accurate ICD-10 coding to support proper documentation and billing.
• Order laboratory tests, send referrals, and coordinate patient follow-ups based on provider instructions.
• Manage incoming calls, address patient concerns, and schedule appointments efficiently.
• Maintain strong attention to detail while handling multiple clinical and administrative tasks in a remote healthcare environment.

Telemetry Nurse - Asian Hospital and Medical Center

(2023-01 - 2023-04)

• Managed multiple high-acuity patients simultaneously, providing continuous cardiac monitoring and rapid response while maintaining accurate documentation in a fast-paced clinical environment.
• Educated patients and families on care plans and discharge instructions, supporting treatment adherence and safe transitions of care.

Master of Science in Nursing (MSN) - Adult Health

BS in Nursing