Maria Fe Arboiz

Customer-focused Tourism Management graduate with internship experience in administrative support, customer service, front desk operations, and travel assistance. Skilled in communication, multitasking, documentation, and handling customer inquiries in fast-paced environments. Eager to contribute strong organizational and interpersonal skills in office, front office, and customer service roles.

Seasonal Service Crew/Cashier - Chowking Food Corporation

(2025-01)

• Handled customer inquiries and transactions, provided efficient service, managed cash accurately, and supported smooth daily operations.

Travel Operations Intern - Supercat Fast Ferry Corporation

(2024-07 - 2024-07)

• Assisted passengers with booking, ticketing, and travel inquiries, ensuring smooth transactions and quality customer service.
• Supported onboard passenger assistance during Cebu–Ormoc and Ormoc–Cebu vessel trips, helping maintain organized travel operations.
• Resolved customer concerns professionally in fast-paced environments while collaborating with staff to improve daily operations efficiency.

Tourism Operations Intern - Mandaue Investment Promotions Tourism Action Center (MIPTAC)

(2026-01 - 2026-04)

• Handled customer inquiries and assisted passengers with travel bookings and transaction support.
• Assisted with documentation, administrative support, and organized office records for tourism-related activities.
• Coordinated with staff during Sinulog 2026 and national holiday events, helping ensure smooth event operations and efficient public assistance.

Event School Coordinator - St. Cecilia's College-Cebu Inc.

(2024-06 - 2024-06)

• Assisted in planning and coordinating school events and activities while ensuring organized program flow and participant engagement.
• Worked closely with teams and organizers to manage communication, schedules, and event preparations effectively.

Bachelor of Science - Tourism Management - St. Cecilia's College-Cebu Inc. (2026)