Maria Lailane Laput

Detail oriented Administrative Professional with over 8 years of experience in office administration, HR support, and accounting functions. Proven ability to manage records, coordinate operations, and support payroll and financial processes in fast-paced environments. Strong organizational, communication, and multitasking skills with a track record of improving efficiency and maintaining accurate documentation.

Reliable team player committed to delivering high-quality administrative support and excellent service.

Shift Supervisor - Tim Hortons – Macora Hospitality - Canada

(2023-02 - 2025-09)

• Supervised daily operations, ensuring high standards in food quality, service, and cleanliness
• Led team members during peak hours, maintaining efficiency and smoothly
• Trained and coached staff to meet company standards
• Handled customer concerns and processed refunds professionally
• Monitored food safety compliance (temperature checks, cleanliness)
• Completed daily reports and shift documentation

Support Worker (Part-Time) - Foxvalley Counselling Services - Canada

(2024-02 - 2025-02)

• Maintained a clean, safe, and organized environment
• Assisted with meal preparation and daily routines
• Demonstrated patience, responsibility, and strong interpersonal skills

Supervisor - EJ HARDWARE & CONSTRUCTION SUPPLIES

(2021-05 - 2022-12)

Family Business

• Handles daily operations, including opening and closing procedures
• Monitor the store's finances, including sales tracking & expense management
• Order and manage stock to ensure popular items are always available
• Train and supervise staff, making sure they are motivated & perform well
• Ensuring the business is profitable, well-managed, & provides excellent customer services
• Ensure the store is clean, organize, and well-maintained

Administrative Accounts Assistant - STEC Shanghai Tunnel Engineering Co. - Singapore

(2012-07 - 2014-11)

• Processed workers payroll, maintained attendance/records, & staff coordination
• Managed office supplies and administrative documentation
• Coordinated staff and workers in enrolling safety courses as/when required
• Assisted with petty cash claims and basic accounting tasks

Site Clerk - Loh & Loh Construction - Singapore

(2012-02 - 2012-07)

• Provided administrative and secretarial support to the Site Manager
• Managed documentation, filing, and correspondence
• Processed attendance, leave forms, and material requisitions
• Handled incoming/outgoing mail deliveries

Admin Staff/Receptionist - Expand Construction Pte Ltd - Singapore

(2009-04 - 2010-09)

• Managed front desk operations and handled calls and inquiries
• Scheduled meeting, interviews, and appointments
• Supported payroll processing and administrative documentation
• Coordinated communication with clients, vendors, and staff

Accounting Staff - Accounts Receivable - Muramoto Audio - Visual Philippines, Inc - Philippines

(2005-02 - 2008-09)

• Managed accounts receivable, billing, and collections
• Prepared Statements of Account and reconciliations
• Monitored customer payments and resolved discrepancies
• Maintained accurate accounting records and reports

Administrative Staff & HR support - Muramoto Audio - Visual Philippines, Inc - Philippines

(2003-02 - 2005-02)

• Supported recruitment, scheduling interviews, & maintaining employee records
• Managed attendance, leave tracking, and payroll preparation
• Handled office administration, correspondence, and documentation
• Processes petty cash, expenses, and vendor related payments

Certificate of Business - Business - Saskatchewan Polytechnic (2023-01 - 2023-12)

Bachelor of Science - Accountancy - University of San Carlos (2002-05)