Mc Hawklin Bigot
Customer Service Representative
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About
I'm a Customer Service Representative with experience in administrative support. Familiar with common productivity tools and able to work independently. Reliable and punctual, with a track record of meeting deadlines and maintaining confidentiality.
Experience
Customer Service Representative (2022–2026)
Directly help customers about their concerns, provide information about the company's products and services, process returns, and more. Mostly manage customer queries and complaints, process orders, and escalate complaints to the appropriate teams.
Admin Support (2019-2022)
Manage daily administrative tasks, preparing, organizing and storing information in paper and digital form. Dealing with queries on the phone and by email. Greeting visitors at reception. Managing diaries, scheduling meetings and booking rooms.
Supervisor (2017-2019)
I oversee day-to-day operations, ensuring my team meets and exceeds company standards for performance and productivity. My key responsibilities include:
- Lead, mentor, and motivate team members to achieve their goals and perform to the best of their abilities.
Education
BSBA in MARKETING MANAGEMENT (2013-2018)
