Michaela Abrogar

Michaela Abrogar

Customer Service Representative with 2 years of experience in health, dental, and drug insurance accounts

Talent

CubaoMember since May 13, 2026

Proficiency in navigating computersFast learner with strong adaptability to new systems and processesAbility to identify a problem and quickly find a solutionCapable of handling inbound/outbound calls from different types of customerAmenable to work under pressure and easily adjust to new environment

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Proficiency in navigating computersFast learner with strong adaptability to new systems and processesAbility to identify a problem and quickly find a solutionCapable of handling inbound/outbound calls from different types of customerAmenable to work under pressure and easily adjust to new environment

About

2 years of experience as a Customer Service Representative handling health, dental, and drug insurance accounts, skilled in resolving inquiries and delivering efficient, client-focused support. Experienced government employee with a strong background in administrative operations and documentation. Recognized as a top performer for consistently exceeding targets and maintaining high service quality. Known for accuracy, reliability, and a strong commitment to excellence.

Experience

Client Care Representative at Sunlife Global Solutions (2025-03 – Present)

Advisor I, Customer Service at Concentrix (2023-10 – 2024-11)

National ID Processor at Philippine Postal Corporation (2023-01 – 2023-10)

Education

Bachelor of Science in Hotel and Restaurant Management – Montessory Professional College of Asia - Imus (2015-06 – 2017-05)

Skills

dentaland drug insurance accounts

Reviews

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