Nicole Cuadrante
I am an experienced administrative professional in the healthcare field, skilled in handling insurance workflows and ensuring smooth patient coordination.
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About
Dedicated and service-oriented professional with a strong foundation in communication, client support, and administrative coordination. Experienced across teaching, healthcare support, and administrative functions, with a proven ability to perform effectively under pressure while maintaining accuracy and professionalism. Committed to continuous learning and contributing meaningfully to team success in dynamic work environments.
Experience
Insurance Coordinator at STRATEGIC OFFICE SUPPORT (2023-07 – 2026-02)
- Reviewed documents for accuracy before submission
- Submitted prior authorizations via fax or portals
- Followed up on pending authorizations with insurers
- Communicated with insurance providers on authorizations
- Maintained records of requests and approvals
- Coordinated with documentation team for medical records
- Updated teams on authorization status and next steps
- Verified completeness of supporting documents before submission
- Ensured compliance with payer guidelines and requirements
- Verified insurance benefits and eligibility with insurers
- Made outbound calls to confirm orders and collect payments
- Handled inbound calls for inquiries and issue resolution
- Recorded patient interactions and transactions accurately
- Collaborated with teams to support patient care
Costumer Service Representative at IPLOY STAFFING SOLUTIONS (2021-11 – 2023-01)
- Verified insurance benefits and eligibility with insurers
- Made outbound calls to confirm orders and collect payments
- Handled inbound calls for inquiries and issue resolution
- Recorded patient interactions and transactions accurately
- Collaborated with teams to support patient care
English as a Second Language Teacher at 51 TALK (2020-02 – 2021-10)
- Taught English grammar, vocabulary, pronunciation, and communication skills
- Adapted lessons for different ages and proficiency levels
- Assessed student progress and provided feedback
- Created engaging lesson plans and activities
- Improved students' speaking, listening, reading, and writing skills
- Corrected errors and guided proper sentence structure
- Encouraged confidence in communication and participation
- Used online tools and materials for effective teaching
- Maintained class records and tracked student performance
Education
College – UNIVERSITY OF CEBU - MAIN CAMPUS
Senior High-School – UNIVERSITY OF CEBU - PRI
Junior High-School – UNIVERSITY OF CEBU - MAIN CAMPUS
Elementary – LYCEUM OF CEBU
