Nora Oro

Client-focused sales and business professional with extensive experience in pre-need plan administration, accounting, customer service, sales, client relationship management, and operations.

Previous Division Accounting

In-Charge experience with St.

Peter Life

Plan provides direct exposure to the pre-need industry, client accounts, collections, payment monitoring, documentation, and customer concerns. Additional experience in property management and independent product distribution strengthened skills in relationship building, needs-based communication, follow-up, negotiation, problem-solving, and business development. Seeking an Insurance/HMO Agent role where strong client service, sales discipline, and long-term relationship management can support members and policyholders.

DIVISION ACCOUNTING IN-CHARGE at St. Peter Life Plan (1996-01 – 1998-12)

• Handled accounting and administrative functions within a pre-need life plan organization.
• Monitored client accounts, collections, payments, and related financial records.
• Maintained accurate account documentation and prepared administrative and financial reports.
• Communicated with clients and internal personnel regarding account and payment concerns.
• Supported day-to-day division operations while maintaining organized records and professional client service.

TELECOMMUNICATOR at Philippine Wireless Inc. (1999-01 – 2000-12)

• Handled customer and operational communications in a fast-paced telecommunications environment.
• Provided accurate information and coordinated concerns with customers and internal personnel.
• Maintained professional communication and timely follow-up on customer needs.

PROPERTY MANAGER at Nilson Research Corporation (1999-01 – 2017-12)

• Managed daily property operations while maintaining strong relationships with tenants, clients, contractors, and service providers.
• Handled customer concerns, payments, documentation, coordination, and operational follow-through.
• Resolved concerns professionally through communication, negotiation, and practical problem-solving.
• Maintained organized records and supported smooth administrative and financial processes.

MEDIATOR / LUPON TAGAPAMAYAPA at Barangay San Isidro, Rodriguez, Rizal (2017-01 – 2021-12)

• Facilitated discussions and helped community members resolve concerns through respectful communication.
• Prepared and maintained records and coordinated with parties and local officials.
• Applied judgment, confidentiality, listening skills, and conflict-resolution techniques.

DISTRIBUTOR / BUSINESS OPERATOR at One Opti Lifestyle International — Western Visayas (2021-01 – Present)

• Manage customer relationships, product distribution, orders, follow-ups, and day-to-day business activities.
• Build and maintain customer relationships through direct communication and service.
• Handle sales, transaction records, coordination, and business administration independently.
• Develop customer contacts and support repeat business through consistent follow-up and relationship management.

Bachelor of Science in Commerce, Major in Banking and Finance – Central Philippine University (1990-01 – 1994-12)