Norhata Sumagpang
Dedicated Virtual Assistant with a degree in Marketing Management and solid experience in customer service
Hire this person
Send a job offer directly to this candidate
About
Dedicated Virtual Assistant with a degree in Marketing Management and solid experience in customer service. Skilled in handling customer inquiries, resolving concerns, and delivering excellent support. Strong communication skills with the ability to provide efficient chat and email support. Reliable, detail-oriented, and capable of working independently in a remote environment.
Experience
Store Associate - Uniqlo Fast Retailing Philippines Inc.
(2023-10 - 2025-08)
- Assisted customers with inquiries and product concerns
- Delivered excellent customer service in a fast-paced environment
- Handled complaints professionally and efficiently
- Maintained store organization and cleanliness
- Achieved sales targets and built strong customer relationships
Service Staff - Table X Cafe Restaurant
(2021-10 - 2022-09)
- Provided customer service and handled orders accurately
- Assisted customers and ensured satisfaction
- Maintained cleanliness and proper service flow
Service Crew - Jollibee Foods Corporation
(2015-07 - 2020-04)
- Assisted customers in a fast-paced environment
- Handled food service, cashiering, and order processing
- Maintained cleanliness and followed company standards
Education
Bachelor of Science in Business Administration - Marketing Management - Bernardo College (2019 - 2020)
Pigcawayan National High School (2013 - 2014)
Datu Binasaing Pigcawayan Elementary School (2009 - 2010)
