Phen Manansala
Chat Support - (GAMING)
Talent
San MateoMember since October 26, 2026
Customer Service
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Customer Service
About
Assisted customers through chat. Resolved inquiries, purchasing and redemption issue, points redemption etc.
Experience
Chat Support - (GAMING) - Concentrix
(2020 - 2025)
- Assisted customers through chat.
- Resolved inquiries, purchasing and redemption issue, points redemption etc.
Receptionist - Vice Mayor’s Office - Municipal Government of San Mateo, Rizal
(2017 - 2020)
- Greet and welcome clients, customers, and visitors.
- Perform basic clerical duties like filing, photocopying, and data entry.
- Answer, screen, and forward incoming phone calls on a multi-line system.
- Schedule meetings, update calendars, and book conference rooms.
Customer Service Representative - (RETAIL) - Alorica
(2014 - 2016)
- Assisted customers through chat, phone and email channels.
- Resolved inquiries, purchasing and redemption issue, returns and refund etc.
Education
MIDWIFERY - WORLD CITI COLLEGES (2012 - 2013)
SECONDARY HIGH SCOOL - NUESTRA SENORA DE ARANZAZU PAROCHIAL SCHOOL (2005 - 2010)
Skills
Chat Support - (GAMING)
