Poly Perales

Versatile Billing Specialist III with a stronfg background in logistics data analysis and financial auditing. Expertise in managing full-cycle billing operation, carrier packet compliance and reverse logistics documentation. Demonstrates strong problem-solving skills to audit complex data sets, eliminate billing errors and enhace customer experience.

Billing Specialist III - NCR Voyix

(2025-06)

• Solution Order Management that covers order acceptance, order processing, setting up order criteria, processing order changes and cancellations
• Reconciliation and reporting that covers monthly verification of order and revenue data, providing corrections and clarifications to reported results
• Providing internal and external audit support as requested

Logistics Data Analyst - Trax Tech Asia

(2021-09 - 2025-06)

• Collected and organized data from multiple sources and generated meaningful reports to support logistics management decisions.
• Generated daily, weekly, and monthly data reports to track invoices on each account. Analyzed customer data and developed predictive models to support sales forecasting and inventory optimization.
• Creating weekly reports for my accounts, to highlight the issues.
• Rectify discrepancies in the invoices that the customer sent
• Processing Data and Duplicate for the invoices that the customer sent

Dispatch Specialist - Miller LLC

(2016 - 2021)

• Processed transportation requests via phone and email, ensuring timely scheduling.
• Assigned and coordinated drivers based on location, urgency, and availability.
• Communicated delivery details and updates to field personnel.
• Monitored progress, resolved delays, and coordinated alternative solutions.
• Maintained accurate records of job orders and assignments in dispatch systems.
• Managed relationships with 3PLs and supported contract/rate negotiations.

Bachelor of Education - Special Education - University of San Carlos (2007 - 2013)