Red Nortap
Management Information Systems (MIS) / IT SUPPORT PROFESSIONAL
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About
Highly experienced MIS and IT Support Professional with over 15 years of service in government and private sectors. Expert in database systems, network infrastructure, and financial automation. Proven record in improving operational efficiency, ensuring compliance with government standards, and leading IT projects and teams to successful completion.
Experience
PROJECT IN CHARGE / SUPERVISOR (PROJECT-BASED) - ANNEX DIGITAL INC
(2026-03)
- Directed full project lifecycle from planning to execution, ensuring on-time and within-scope delivery.
- Supervised and led project teams, improving overall productivity and coordination.
- Strengthened stakeholder communication, aligning technical deliverables with business objectives.
- Implemented process improvements that enhanced operational efficiency and reduced delays.
- Established structured reporting systems ensuring transparency and compliance.
TECHNICAL SUPPORT (IT STAFF) - Management Information System Section (MISS) Ilocos Sur Provincial Hospital – Gabriela Silang
(2025-03 - 2026-02)
- Developed MAIFIP database system improving hospital data management and reporting efficiency.
- Automated Malasakit and financial reporting processes, reducing turnaround time significantly.
- Maintained system reliability and minimized downtime through proactive troubleshooting.
- Ensured compliance with government data privacy and hospital IT standards.
- Delivered IT support across multiple departments ensuring continuous operations.
ADMINISTRATIVE ASSISTANT I / COMPUTER OPERATOR I - Municipal Government of Bantay – Office of the Municipal Treasury
(2018-05 - 2024-02)
- Designed cheque writing system aligned with Land Bank standards improving transaction accuracy.
- Enhanced treasury workflow efficiency and reduced processing errors.
- Maintained and validated financial and tax databases ensuring high data integrity.
- Prepared accurate financial reports and improved reporting timelines.
- Provided IT technical support reducing operational disruptions.
PROJECT STAFF / IT OFFICE HEAD - Provincial Government Office of Ilocos Sur – Administrator's Office
(2017-06 - 2017-10)
- Supervised IT operations and managed technical infrastructure.
- Ensured system functionality and provided troubleshooting support.
- Improved system efficiency through maintenance and monitoring.
BRANCH MANAGER / TECHNICAL HEAD - One-Four Computer Repair Center
(2015-12 - 2016-07)
- Managed branch operations and supervised technical personnel.
- Improved service efficiency and customer satisfaction.
- Oversaw repair, diagnostics, and maintenance services.
COMPUTER TECHNICIAN / SUPERVISOR - APM Computer Repair & PNET Builder
(2012-12 - 2015-05)
- Supervised repair operations and ensured service quality.
- Performed installations, diagnostics, and maintenance.
- Provided on-site technical and network support.
SYSTEM ENGINEER - Mediatrix Solutions
(2012-07 - 2012-11)
- Installed and configured systems and networks.
- Performed troubleshooting and preventive maintenance.
TECHNICAL HEAD / COMPUTER TECHNICIAN - Bravo.Coy Computer & CCTV Repair Center
(2011-05 - 2012-03)
- Handled CCTV installations and technical troubleshooting.
- Provided hardware and network support services.
ASSISTANT DINING SUPERVISOR - Max's Restaurant
(2007-09 - 2011-03)
- Supervised operations and staff scheduling.
- Maintained customer service standards.
Education
Computer Network Technician - Datamex Institute of the Philippines
Computer Technician - Xavier Technical Training Center (2001)
