Ron Joseph Andal

Computer Technology graduate with practical experience in IT support, including desktop troubleshooting, hardware and software maintenance, printer support, basic network troubleshooting, and technical documentation. Seeking an IT Associate position where I can apply my technical skills, assist users, and continue developing professionally.

IT Intern at Healthway / HDMMC Hospital (Ayala Healthcare) (2025-09 – 2025-12)

• Provided first-level technical support for desktop computers, printers, peripherals, and network connectivity across multiple hospital departments.
• Diagnosed workstation issues including slow performance, startup failures, login/domain issues, keyboard and peripheral problems, and basic Windows troubleshooting.
• Assisted in deploying, configuring, relocating, and redeploying desktop workstations, laptops, printers, and temporary network equipment.
• Installed printer drivers, configured wireless and shared printers, and resolved printer connectivity issues for hospital staff.
• Assisted with LAN and Wi-Fi troubleshooting, including RJ45 cable repair, network cabling, wall outlets, switches, and patch panel connections.
• Updated endpoint software including Wazuh and VNC across multiple departments to maintain system security and remote support readiness.
• Supported IT infrastructure projects including UPS installation, switch rack/server assembly, projector setup, and workstation cabling.
• Maintained IT asset records by documenting serial numbers and organizing retired and deployed equipment.

Office of Student Affairs and Services Intern at Batangas State University (2026-02 – 2026-05)

• Maintained confidential student records and office documentation.
• Updated records using Microsoft Excel and Google Forms.
• Assisted with inventory management and preparation of administrative reports.
• Supported daily office operations and document organization.

Bachelor of Industrial Technology in Computer Technology – Batangas State University – The National Engineering University (2026-07)