Shayna Ocampo

Results-driven Accounts Receivable & Billing Specialist with 7+ years of experience managing healthcare claims, payment reconciliation, and collections in long-term care settings. Demonstrated expertise in resolving billing discrepancies, accelerating reimbursement cycles, minimizing revenue leakage, and maintaining precise financial records in high-volume, time-sensitive environments.

Accounts Receivable Specialist at Rockport Administrative Support Services (2022-01 – Present)

• Managed end-to-end accounts receivable processes for long-term care centers, including claims submission, payment posting, reconciliation, and aging account tracking to ensure timely revenue collection.
• Prepared and submitted insurance appeals for denied claims, consistently reducing denial rates and accelerating reimbursement timelines to minimize revenue loss.
• Resolved billing discrepancies with payers and generated reconciliation reports to support collection activities and maintain financial accuracy across multiple accounts.

Depot Analyst at Mekeni Food Corporation (2019-01 – 2022-12)

• Processed high-volume order and invoice data using Microsoft Excel, conducted inventory audits, and provided administrative support for daily depot operations.

Bachelor of Science in Business Administration – Holy Angel University (2019-04)