Zyramae Raquel

I am a customer-focused chat support representative with experience in healthcare, known for providing clear, empathetic, and efficient assistance.

Talent

ManilaMember since May 3, 2026

Client Communication and Relationship ManagementCommunication (Oral and Written)Wellness Planning and MonitoringHealth Program Coordination

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Client Communication and Relationship ManagementCommunication (Oral and Written)Wellness Planning and MonitoringHealth Program Coordination

About

Seeking for a full time job to enhance and utilize my knowledge and skills, to contribute in your company's progress.

Experience

Health Coordinator (HIPAA Certified) at ZEALTHY (2023-08 – 2025-09)

Provided high-quality customer service via phone, email, and live messaging while ensuring prompt responses and HIPAA Compliance.

Prior Authorization Specialist at ZEALTHY (2023-08 – 2025-09)

Managed prior authorization, including submission, follow-ups, and updates, ensuring compliance with deadlines and regulations.

Prescription Benefits & Insurance Specialist at ZEALTHY (2023-08 – 2025-09)

Oversaw prescription drug plans, verified insurance benefits, ensured formulary compliance and assisted patients with coverage, copays and medication access.

Grade 12 Teacher at La Conception College, CSJDM

Office Staff at Baby Pro Incorporation

Education

Senior Highschool in Secondary level: K-12 – Marangal National Highschool (2022 – 2023)

Primary level – Muzon Pabahay Elementary School (2010 – 2011)

Skills

known for providing clearempatheticand efficient assistance.

Reviews

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