Afifa

Call Center Agent / Customer Support Representative (CSR)

Talent

LahoreMember since October 2, 2026

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About

Results-driven Call Center Agent with 3+ years of experience in providing exceptional customer service, resolving queries, and driving sales. Proven track record of meeting targets and exceeding expectations. Skilled in communication, problem-solving, and conflict resolution. Passionate about delivering high-quality service and achieving customer satisfaction.

Experience

Teaching

3+ years

Cold Caller/CSR at WAADA COMPANY

3+ years

Appointment Setter at SMA BUSINESS CONNECT COMPANY

1 year

Education

Bachelor's degree in Education – ALLAMA IQBAL OPEN UNIVERSITY (2022 – 2023)

Intermediate in Computer Science – PUNJAB GROUP OF COLLEGE (2018 – 2019)

Matriculation – SOCIETY PUBLIC GIRLS HIGH SCHOOL (2016 – 2017)

Reviews

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