Laibakhan
BPO / Call Center Agent • Customer Support Representative
Hire this person
Send a job offer directly to this candidate
About
Science graduate with real-world laboratory, research, and teaching experience. Strong English communicator, fast learner, and a natural people-person — well-suited for customer-facing BPO roles. Passionate about professional growth in the customer service industry.
Experience
Research Intern - Punjab AIDS Control Program (PACP) - Lahore
(2026-01)
- PCR profiling research on genetic predisposition to cardiovascular diseases.
- Presented at a national Antimicrobial Resistance (AMR) symposium.
- Attended workshops on molecular electrophoresis and environmental health.
Home Tutor - LGS, Beaconhouse & Learning Alliance International
(2023-01)
- Delivered personalised tutoring to O/A Level and Matric students.
- Designed structured lesson plans and built strong one-on-one communication skills.
Laboratory Intern - Chughtai Lab - Lahore
(2024-01 - 2025-12)
- Rotated through Molecular Genetics, Microbiology and Molecular Biology departments.
- Performed PCR techniques, microbial analysis and molecular diagnostic procedures.
Hospital Volunteer - Shaukat Khanum Memorial Cancer Hospital
(2024-01 - 2025-12)
- Assisted patients and families, demonstrating empathy and professional communication.
Active Member - Organization for Women in Science (OWSD)
(2024-01 - 2025-12)
- Participated in science advocacy and networking for women in STEM.
Education
BS - Microbiology & Molecular Genetics - University of the Punjab (2022-01 - 2026-12)
Intermediate - Pre-Medical - Punjab Group of Colleges (2020-01 - 2022-12)
Matriculation - Science - The Reader's School, Hafizabad (2018-01 - 2020-12)
