Arham Akhtar

IT support and networking enthusiast with hands-on experience in desktop support, network troubleshooting, and cybersecurity fundamentals. Passionate about solving technical problems, securing IT environments, and continuously learning emerging technologies to deliver reliable and efficient IT solutions.

Cybersecurity Intern (Learning Program) at Graxo Consulting Pvt. Ltd. (2026-05 – 2026-08)

• Studying enterprise cybersecurity governance, risk management, and security compliance aligned with ISO/IEC 27001:2022, SAMA Cybersecurity Framework, and NCA Essential Cybersecurity Controls (ECC).
• Analyzing administrative, technical, and physical security controls using a defense-in-depth approach.
• Studying Security Operations Center (SOC) processes, Identity and Access Management (IAM).
• Created an implementation project timeline for ISO/IEC 27001 activities as part of internship assignments using Splunk.

IT Support Technician at MA Digital Pvt. Ltd. (2025-11 – 2026-06)

• Provided on-site IT support for 15 employees, troubleshooting hardware, software, printer, and Windows-related issues to ensure smooth daily operations.
• Installed and configured Windows operating systems, software applications, device drivers, and completed BIOS configuration on desktop workstations.
• Diagnosed and resolved hardware failures, including RAM and HDD/SSD replacements.
• Monitored workstation health and office network connectivity, assisting employees with internet, Wi-Fi, and technical issues to minimize workflow interruptions.
• Installed Windows on 5 office systems and performed system setup and configuration independently.
• Applied networking knowledge to troubleshoot connectivity issues and validate network functionality using diagnostic utilities such as Ping, Tracert, and IPConfig.

Cybersecurity Training at FGRF (2025-09 – 2026-03)

• Completed hands-on cybersecurity training covering offensive and defensive security concepts.
• Performed network reconnaissance using Nmap.
• Captured and analyzed network traffic using Wireshark.
• Conducted password auditing using John the Ripper.
• Practiced exploitation techniques in controlled lab environments using the Metasploit Framework.
• Performed web application security testing using Burp Suite in a controlled training environment.
• Worked with Kali Linux using VirtualBox/VMware virtual environments.

BS Information Technology in Information Technology – Sir Syed University of Engineering and technology (2022-10 – 2026-07)