Muzalef Khan
IT SUPPORT
Talent
RawalpindiMember since October 26, 2026
Technical Support & TroubleshootingWindows OS (Installation & Configuration)Hardware & Software SupportNetwork Basics (LAN, Wi-Fi, TCP/IP, DHCP, DNS)Router & Switch Configuration (Basic)Printer & Peripheral SupportUser Account ManagementRemote Support (TeamViewer, AnyDesk)
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Technical Support & TroubleshootingWindows OS (Installation & Configuration)Hardware & Software SupportNetwork Basics (LAN, Wi-Fi, TCP/IP, DHCP, DNS)Router & Switch Configuration (Basic)
About
To obtain an IT Support position where I can utilize my technical skills and problem-solving abilities to provide excellent support to end users, contribute to the smooth operation of IT systems, and grow my career in a professional environment.
Experience
IT Support Junior at FATA Secretariat / Government Department (2022 – 2024)
- Provided technical support to end users for hardware, software and network related issues.
- Installed and configured Windows OS, applications and drivers.
- Managed user accounts, email setup and system access.
- Troubleshot printers, peripherals and connectivity problems.
- Supported LAN/Wi-Fi networks and basic router/switch setup.
- Maintained IT records and documentation.
- Worked with a team to ensure smooth IT operations and minimal downtime.
Education
BS in Telecommunication – IQRA National University Peshawar
FSC Pre Engineering – Brains Post Graduate College Peshawar
SSC Science – Ali Public High School Khyber
Skills
IT SUPPORT
