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Waleed Saghir

Waleed Saghir

Customer Service Representative

Talent
IslamabadMember since July 27, 2026
Effective CommunicationTeamworkTime ManagementLeadershipCritical ThinkingMS WORDSMS EXCELMS POWERPOINT
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Effective CommunicationTeamworkTime ManagementLeadershipCritical Thinking

About

Dedicated Customer Service Representative with good communication skills and hands-on knowledge of computer and Microsoft Office tools. Experienced in handling customer queries, data entry, and documentation. Able to provide quality customer service, handle records, and work effectively in a team environment.

Experience

Customer Service Representative at SMC Call Hub (2024-09 – 2024-12)

  • Responded to customer calls and messages.
  • Managed inbound and outbound customer calls.
  • Helped customers with general queries and service requests.
  • Met daily performance and service targets.

Education

Intermediate – READ FOUNDATION COLLEGE, CITY BAGH, AJK (2022 – 2024)

Matriculation – CHINAR IDEAL ACADEMY, BAGH, AJK (2020 – 2022)

Skills

Customer Service Representative

Reviews

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