Zartasha Simral

Results-driven HR and Administration professional with a proven track record in talent acquisition, employee engagement, and organizational development. Currently serving as HR Manager at Shelby Group LLC, leading end-to-end HR operations including recruitment, onboarding, policy development, and performance management. Committed to aligning people strategies with business goals, fostering a high-performance workplace culture, and ensuring organizational compliance across all HR functions.

Brings strong communication, problem-solving, and coordination skills developed through hands-on experience across HR, customer service, and public relations roles.

HR Manager at Shelby Group LLC (2025-12 – Present)

Shelby Group LLC, Software Development Company

• Manage end-to-end HR operations including recruitment, onboarding, and employee relations, ensuring a smooth and consistent employee experience
• Develop and implement HR policies and procedures, ensuring organizational compliance and alignment with company goals
• Supervise daily HR activities and coordinate with department heads to support smooth workflow and resource planning
• Handle employee queries and grievances, providing timely resolution and maintaining a positive workplace environment
• Support performance management processes including goal setting, reviews, and feedback coordination
• Maintain accurate employee records and HR documentation in line with company policy and best practices
• Act as a key point of contact between management and staff, promoting clear communication and a collaborative culture

HR Executive at FastTechGlobal (2025-08 – 2025-11)

• Assisted in the end-to-end recruitment process including job postings, CV screening, and interview scheduling for multiple roles
• Maintained employee records and updated HR databases to ensure accurate and up-to-date information
• Supported onboarding and induction of new employees, helping them integrate smoothly into the organization
• Prepared HR documentation and internal reports for management review
• Coordinated with hiring managers to understand staffing needs and shortlist suitable candidates

Customer Service Representative at Smart Resources (2025-06 – 2025-08)

• Handled client communication through calls and provided account support, ensuring high levels of customer satisfaction
• Assisted customers with account creation and resolved issues efficiently and professionally
• Maintained accurate records of client interactions for tracking and follow-up purposes
• Developed strong communication, active listening, and problem-solving skills applicable to HR and people-facing roles

BS in Pakistan Studies – Ghazi University, DGK

FSC in Pre-Medical – Punjab Group of Colleges

Matriculation – BISE DGK