Customer support specialist
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Customer Support Specialist with expertise in providing exceptional customer service, resolving issues efficiently, and delivering personalized solutions. Proven ability to communicate effectively and empathetically, ensuring customer satisfaction and loyalty. Dedicated to maintaining a positive customer experience and fostering long-term relationships.
2021 - 2024 Philip Morris Portugal, Customer support specialist
2016 - 2019 Philip Morris Ukraine, Working with customers specialist
2013 - 2016 PJSC KB Privat Bank. Back office, Outbound call operator
2006 - 2012 Simon Kuznets Kharkiv National University of Economics Faculty: Economic Informatics.
