Karra

Front Office Engineer with experience monitoring LTE/5G mobile networks, investigating critical incidents, and restoring services within SLA targets. Skilled in NetAct, Grafana, Linux, SSH, and root cause analysis, with previous QA experience that strengthens analytical troubleshooting and attention to detail.

Front Office Engineer at Nokia (2025-11 – Present)

• Monitor LTE/5G mobile networks using NetAct, Grafana and NMS platforms while investigating alarms and restoring services.
• Diagnose and resolve 15+ real-time network incidents daily across mobile infrastructure, consistently achieving 99.8% uptime SLA targets.
• Troubleshoot transport, RAN and core network incidents using Linux, SSH and internal Nokia monitoring tools.

QV Tester at Electronic Arts (2024-06 – 2025-07)

• Executed regression, smoke and functional testing across multiple game builds prior to release.
• Logged, categorized, and tracked 200+ bugs in Jira, providing reproduction steps that reduced dev resolution time.
• Partnered with developers, producers and QA teams to validate fixes and improve release quality.
• Followed structured test plans and reporting standards to maintain consistent quality documentation across testing cycles.

Bachelor's Degree – Bucharest University of Economic Studies