Anna Gubanova
Experienced customer service professional with 10+ years in hospitality
Талент
BelgradeЧлан од 4. јун 2026.
Customer serviceCommunicationConflict resolutionTeamworkStaff trainingStress resistanceFast learningBasic social media management
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Customer serviceCommunicationConflict resolutionTeamworkStaff training
О мени
Experienced customer service professional with 10+ years in hospitality as a barista. Skilled in customer communication, conflict resolution, teamwork, and staff training. Basic experience in social media content management. Seeking an entry-level position in IT Support or Customer Support.
Искуство
Barista / Customer Service (Hospitality)
- Customer service in fast-paced café environments
- Beverage preparation and service quality maintenance
- Conflict resolution and complaint handling
- Training and onboarding support for new staff
- Shift support and teamwork in busy environments
Social Media Content Management at Tourism Company
1 year
- Managed Instagram account
- Created and published posts and stories
- Basic visual content preparation
- Maintained brand presence online
Образовање
Bachelor's Degree in Tourism – Gzhel State University
