Arveen Kaur

With an aspiration to be a strategic learning advocate, focusing on talent development, employee engagement, and fostering diversity, equity, and inclusion, I am eager to grow and contribute as an inclusive learning partner. A motivated and results-oriented Learning and Development Specialist with over 10 years of experience in designing, implementing, and evaluating learning programs across diverse industries. Track record in assessing organizational training needs, developing innovative learning solutions, and planning engaging training sessions.

With a passion for fostering a culture of continuous learning and development within organizations.

Caregiving 2022-2024

Stayed relevant by attending personal development courses and upskilling:

• Essential New Skills in Learning and Development, Generative AI in Learning and Development, UpSkill with Meta
• Professional networking – Mums at Work, Singapore

DHL Supply Chain, Singapore

Learning & Development Partner 2020 – 2022

• Launched and re-activated the internal learning initiative amidst the pandemic, boosting structured learning and driving higher employee engagement and training completion rates.
• Revamped post-pandemic internal programs in collaboration with business units, addressing L&D needs and enhancing employee skill proficiency.
• Adapted global learning frameworks to local needs, tailoring curriculum for diverse learners and aligning with academy standards to elevate satisfaction and effectiveness.
• Driving passion for learning and upskilling were my core domain and motivated me in my role as a learning advocate.

Bank Negara Malaysia (BNM) - Central Bank of Malaysia

Senior Executive Human Capital Development Centre 2017-2020

• Spearheaded the development and implementation of innovative learning solutions, including digital content creation, communication strategies, and gamification, resulting in an increase in employee engagement and capability development.
• Established a robust learning system for ASEAN central banks, fostering competency development among central bankers through strategic initiatives by designing structured learning roadmaps.
• Strengthened relationships with financial regulators, organizing bilateral study visits and collaborative learning initiatives, resulting in enhanced regional cooperation and knowledge sharing.
• Understanding and managing various stakeholders from multiple central banks and global financial players led me to strengthen my stakeholder management skills

Fraser & Neave Holdings (F&N) 

Human Resource Business Partner 2016-2017

Learning & Development Senior Executive 2011-2016

• Spearheaded the delivery of learning interventions and managed change initiatives to support skill development objectives across all business units, including onboarding and leadership development, resulting in an improvement in employee performance appraisal scores for learning.
• Tailored learning strategies by assessing employees’ developmental needs, leading to an enhancement in personalized learning experiences.
• Fostered collaboration with internal stakeholders to design and align learning pathways, driving a culture of coaching and development and seen improvements in retention rates.
• During my tenure here, I cultivated a fervent dedication to learning and development, eagerly anticipating the opportunity to evolve into a proficient L&D specialist.

TNT EXPRESS WORLDWIDE Learning & Development Executive 2010-2011

• Master of Business Administration (MBA), 

Graduate Business School of Universiti Kebangsaan Malaysia

2016

• Certificate IV in Training and Assessment (TAE40110),

Australian Competency Based Training & Education

2012

• Bachelor of Business Administration (Hon), 

Universiti Tunku Abdul Rahman (UTAR), Malaysia

2009