Career Break for Full-Time Parenting & Community Engagement at Self-employed (2023-01 – Present)
Dedicated myself to full-time parenting, orchestrating my child's holistic development and managing complex household logistics. This role honed core competencies in patience, adaptive problem-solving, and multi-tasking within a dynamic environment. Concurrently, maintained active engagement with the education sector through volunteer work, gaining firsthand experience in supporting school events and administrative operations.
Operations & Administrative Executive — Procurement, Documentation & Workflow Management at Shanti Ltd. (2019-01 – 2023-12)
- Single-handedly managed all back-office operations, including procurement, financial documentation, and compliance, establishing a robust operational foundation.
- Spearheaded a digital initiative by designing and implementing automated Excel dashboards for sales and inventory tracking, which reduced weekly manual workload by an estimated 30% and enabled data-driven decision-making.
- Served as the primary point of contact for all external partners, effectively managing vendor relationships and ensuring seamless project execution.
Project Support Consultant (Project Manager) — Data Analysis, Reporting & Program Coordination at Getchee (2017-01 – 2019-12)
- Conducted geospatial and demographic data analysis to support retail-location and trade-zone studies.
- Produced analytical and management reports to guide client decision-making and resource planning.
- Maintained project documentation, schedules, and deliverables to ensure accuracy and consistency.
- Standardized templates and reporting workflows, enhancing efficiency and audit readiness.
- Collaborated with internal and external teams to coordinate project implementation and reporting.
Operations & Administrative Executive — Vendor Liaison & Documentation Control at Lexi Co. (2014-01 – 2017-12)
- Managed supplier communication, procurement documentation, and quotation processes for wholesale and retail operations.
- Oversaw logistics planning and order fulfilment with local and international partners.
- Handled client and vendor correspondence, ensuring timely responses and accurate records.
- Supported financial reporting, payment processing, and workflow improvement initiatives.
Administrative & Data Coordinator (Geographic Analyst II) — Data Maintenance & Process Compliance at HERE Technologies (2009-01 – 2013-12)
- Collected and maintained large-scale mapping and POI (Points of Interest) data for regional projects.
- Monitored vendor outputs to ensure accuracy and compliance with QA standards.
- Managed documentation, KPI tracking, and audit reports for management review.
- Supported workflow redesign and documentation improvements, achieving a 95% accuracy rate in final outputs.
- Conducted small-group training sessions for vendor staff to improve understanding of workflow and documentation standards.
Parent Support Group Volunteer at Local Primary School (2024-01 – Present)
- Assisted teachers and staff during school-wide events such as Food Sustainability Campaign, Racial Harmony Day, Teachers' Day Celebration, and Chinese Storytelling Week.
- Supported event logistics, classroom preparation, and student guidance to ensure activities ran smoothly.
- Helped facilitate learning stations and interactive booths to engage students in cultural and language-related activities.
- Worked collaboratively with teachers and parent volunteers to create a positive and inclusive learning environment.
Learning Support Volunteer at Forest School Singapore (2023-01 – 2024-12)
- Participated in Forest School sessions to explore child-led and experiential approaches to learning.
- Observed and supported facilitators in guiding children aged 5–9 through nature-based exploration and reflection.
- Applied Forest School principles in everyday interactions with children, fostering curiosity, confidence, and respect for nature.
- Actively learning different educational philosophies and integrating them into personal and volunteer experiences.
Volunteer Guide at Lai Ho Foundation (2016-01 – 2023-12)
- Conducted guided tours and community learning programs for students and visitors, fostering appreciation of literature and local heritage.
- Collaborated with educators to design interactive educational activities for children and youth.
Volunteer Facilitator (Displaced Youth) at Tur La Aur Learning Centre (2014-10 – 2014-10)
- Delivered donated laptops to the learning centre for displaced youth.
- Guided students on basic laptop usage to support their learning.
International Volunteer at Pal Ewam Monastic School (2012-06 – 2013-06)
- Served at the monastic school for two consecutive years, providing consistent emotional and physical support.
- Facilitated hygiene education sessions and health maintenance workshops for young students.
- Managed facility improvements for dormitories, kitchens, and storerooms to create a safer learning environment.
- Engaged in deep cultural exchange to support the holistic well-being of the student monks.
AIESEC Cultural Exchange Volunteer at TEGV Foundation (2008-01 – 2008-12)
- Introduced Chinese/Taiwanese culture to children at the TEGV foundation.
- Immersed in local Turkish culture to build cross-cultural communication skills.
Volunteer Facilitator at YMCA Tainan (2006-01 – 2006-12)
- Assisted in organizing and facilitating youth development and summer learning camps.
- Supported event logistics, registration, and participant coordination to ensure smooth camp operations.
Vice President, Mountaineering Club at Chang Jung Christian University (2005-01 – 2006-12)
- Organized and led outdoor learning expeditions (3D2N–5D4N) for student participants.
- Managed logistics, budgeting, and safety planning, fostering teamwork, leadership, and resilience through experiential learning.
Team-Building Coordinator at HERE Technologies (2010-01 – 2010-12)
- Designed and coordinated team-building activities to strengthen workplace learning and collaboration.
- Managed vendor liaison, scheduling, and event execution for staff development programs.
