Jariya Saeho

Passenger Services & Ground Operations professional with over 7 years of experience at international airports. Strong background in check-in, boarding control, flight coordination, and customer service for full-service airlines. Able to communicate effectively in English and Chinese, work under pressure, and collaborate with multi-national teams. Service-minded with leadership experience and strong knowledge of airport safety and operational procedures.

Ground Handling Staff (Part-Time) at Asiana Airlines (2025-10 – 2025-12)

• Assist aircraft arrival and departure operations in coordination with airline staff and cabin crew.
• Ensure smooth flight turnaround in compliance with aviation safety standards.
• Perform safety checks and equipment inspections.
• Follow airport and airline security regulations at all times.

Duty Free Representative (English & Chinese Speaking) at King Power Duty Free Co., Ltd. (Phuket Branch) (2023-06 – 2025-10)

Sales Representative at King Power Duty Free Co., Ltd. (Phuket Branch) - Panpuri Shop (2025-02 – 2025-10)

• Sale luxury wellness products including perfume oils, diffusers, body care, and room fragrances.
• Provide personalized product recommendations to international customers.
• Achieve consistent sales performance through upselling and repeat customer engagement

Sales Representative at King Power Duty Free Co., Ltd. (Phuket Branch) - Watch Shop (2023-08 – 2025-01)

• Sale Swiss luxury watches (Rado, Mido, Tissot, Hamilton, Luminox, Swatch).
• Delivered professional product consultation to foreign customers.
• Handled watch strap resizing, warranty processes, and after-sales service.
• Managed stock control, product requests, and daily/monthly sales reports.

Sales Representative at King Power Duty Free Co., Ltd. (Phuket Branch) - Watch Shop (2024-01 – 2024-06)

Key Achievement

• Achieve monthly sales target of 100% or 7-800,000 baht during January to June 2024.

Sales Representative at King Power Duty Free Co., Ltd. (Phuket Branch) - Watch Shop (2023-09 – 2023-12)

Key Achievement

• Achieve monthly sales target of 100% or 6-700,000 baht during September to December 2023, except August get 70%.

Sales Representative at King Power Duty Free Co., Ltd. (Phuket Branch) - Sport Shop (2023-07 – 2023-07)

• Sale international sport brands (Adidas, The North Face, Leicester City FC).
• Assisted foreign customers and ensured accurate product delivery.

Acting Senior Service Agent at AOT Ground Aviation Services Co., Ltd. (at Phuket International Airport for Emirates, Hongkong Express, Firefly, Tui Fly Nordic and Tui Airways) (2021-10 – 2023-03)

• Prepare and manage flight documents and system updates.
• Supervise Service Agents during check-in and boarding processes.
• Monitor boarding gates and ensure on-time departures.
• Provide assistance to special passengers (VVIP, VIP, elderly, infant, child, wheelchair, etc.)
• Coordinate with airline staff to handle operational issues.

Customer Service Agent at Wingspan Services Co., Ltd. (at Phuket International Airport for Thai Airways, Thai Smile, Emirates, Singapore Airlines, Silk Air, Go First and Qatar Airways) (2014-07 – 2020-08)

• Perform passenger check-in and boarding procedures.
• Edit flight information and handling flight releases.
• Deliver professional customer service to international passengers.
• Ensure compliance with airline and airport procedures.

Bachelor of Arts in International Business : China – Prince of Songkla University, Phuket Campus (2010 – 2013)