Nattawi Katesompong
I have ample experience in hotel operations and leadership, specializing in managing day-to-day operations, enhancing guest satisfaction, leading cross-functional teams, and driving business performance. In my most recent role as Group Operations Manager, I oversaw multiple hotels, ensuring operational excellence, cost control, and service consistency.
จ้างคนนี้
ส่งข้อเสนองานโดยตรงถึงผู้สมัครนี้
เกี่ยวกับ
Results-driven Operations Manager with strong experience in multiproperty hotel operations, rebranding, and project execution. Proven ability to drive operational efficiency, optimize costs, and deliver consistent guest experiences in fast-paced, modern hospitality environments. Hands-on leader skilled in managing lean teams, improving performance, and adapting to dynamic brand standards.
ประสบการณ์
Cluster Operation Manager at Hyatt Place Bangkok Sukhumvit 1 & 24 (2025-01 – Present)
- Lead multi-property operations ensuring consistency in service standards and operational efficiency
- Coordinate cross-functional teams to maintain smooth day-to-day operations and service delivery
- Oversee maintenance, renovation, and improvement projects to enhance guest experience
- Led strategic cost-control planning and continuous revenue performance improvement across hotel operations
Operation Manager at Hyatt Place Bangkok Sukhumvit 1 Formerly Best Western Plus (2024-01 – 2025-01)
- Played a key role in hotel rebranding and transition, ensuring full alignment with brand standards
- Managed renovation projects for guest rooms and public areas with minimal operational disruption
- Directed hotel operational systems to ensure compliance with regulatory and legal requirements
- Supported leadership team in improving operational readiness and guest satisfaction
Operation Manager at Best Western Plus Sukhumvit 1 (2023-01 – 2024-01)
- Managed overall hotel operations including budgeting and cost control
- Improved operational workflows to enhance efficiency across departments
- Supervised daily operations across all departments
- Contributed to performance improvement and service consistency
- Implemented safety and risk-management measures across all area
Hotel Manager at B2 Rayong Boutique & Budget Hotel (2022-01 – 2023-01)
- Oversaw full hotel operations including team leadership, planning, and performance management
- Managed P&L, budgeting, and cost-saving initiatives
- Ensured consistent service delivery aligned with brand expectations
- Developed team capabilities through coaching and training
- Oversaw procurement and vendor selection for maintenance and engineering supplies to ensure cost efficiency and quality complianc
การศึกษา
Bachelor in hospitality management – Suan Dusit Rajabhat University
