Abi Bilson

Organized and responsible entry-level banking candidate with strong numerical skills, attention to detail, and basic knowledge of financial operations. Comfortable working with customers, following procedures, and maintaining confidentiality. Ready to contribute and grow within a banking team.

Bartender/Server at Pumphouse (2024-01 – Present)

• Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes.
• Greeted patrons seated at the bar, provided menus and memorized or recorded drink and food orders.
• Handled customers payments, reported tip amounts and balanced cash drawers.

Shift lead at BrewCo Dilly Deli (2021-09 – 2025-08)

• Learned about brewing methods, beverage blends, food preparation techniques to improve customer service and product quality.
• Highlighted store promotions, answered questions and handled transactions.
• Communicate with patrons to build personable rapport and resolve issues.

Receptionist at Butler Home Improvement (2018-07 – 2020-07)

• Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions.
• Greeted quests promptly and consistently set professional tone with friendly assistance.
• Answered incoming office calls over multi-line systems and answered questions, took messages, or transferred to desired extensions.

Esthetics Licence – Eric Fisher Academy (2022-05 – 2023-02)

High School Diploma – Circle High School (2016-08 – 2020-05)