Aimee Diaz

Experienced and dedicated professional with a strong background in management, customer service and sales, seeking a role to fully utilize my skills. Proven ability to enhance customer satisfaction, and drive sales growth. Skilled in inventory management, and staff training, with a focus on achieving business goals and maintaining high standards of service.

Lead Patient Care Coordinator at LaserAway (2025-01 – Present)

• Primary point of contact for patients, managing appointment scheduling, intake and follow-up
• Handled confidential medical records and intake forms in compliance with HIPAA regulations
• Processed payments, and assisted with financing options
• Exceeded daily, weekly and monthly sales goals
• Coordinated calenders for providers to optimize workflow and reduce scheduling conflicts.

Lead Marketing Manager at Tan Republic (2024-01 – 2025-12)

• Developed and implemented marketing strategies to increase brand awareness and attract new clients.
• Created and executed promotional campaigns to boost sales on packages and products.
• Ensured a high level of customer satisfaction by delivering exceptional service, addressing client concerns and creating a welcoming environment.
• Worked closely with staff to ensure alignment with marketing initiatives.

Assistant Manager at Palm Beach Tan (2022-01 – 2024-12)

• Boosted salon revenue through effective sale techniques, promoting membership packages and upselling products and services.
• Conducted training sessions for new hires, ensuring they were knowledgeable about salon products and procedures.
• Assisted with financial tasks such as cash handling, daily sales reports, and bank deposits.
• Ensured salon was clean and well maintained.

– AGUA FRIA HIGH SCHOOL (2021)