Aisha Abubakar
CUSTOMER SUPPORT | VIRTUAL ASSISTANT | SOCIAL MEDIA
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About
Motivated Physiotherapy student with practical experience in customer support, order follow-up, social media management and small-business operations. Experienced in communicating with customers by phone and WhatsApp, maintaining accurate records using Google Sheets, handling inquiries and supporting day-to-day business activities. A fast learner with strong communication, organization and attention-to-detail skills, seeking a remote opportunity in customer support, virtual assistance, administration or social media.
Experience
Customer Support Representative - Treqla Stores
(2026)
- Contacted customers to confirm and follow up on delivery orders.
- Handled customer questions, concerns and order-related issues professionally.
- Used phone calls and WhatsApp for customer communication and follow-up.
- Recorded and updated order information using Google Sheets.
- Maintained clear and accurate customer and delivery records.
Small Business / Social Media Manager - Ayees Treat
(2026)
- Manage social media presence and promotional content for a small food business.
- Create captions and promotional ideas to attract and engage customers.
- Respond to customer inquiries and communicate product and order information.
- Support online promotion, customer engagement and day-to-day business coordination.
- Business TikTok: @ayistreat
Education
Bachelor of Physiotherapy (BPT) - Physiotherapy - Usmanu Danfodiyo University (UDUS), Sokoto

